Marketing and Empathy Psychology
Reduce Recoupments: Proven Responses to Payer Audit Notices

By - Amanda Waesch, Esq.

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Payer audit requests are not optional. Whether from CMS or a commercial insurer, auditors will review your records—and how you respond determines whether you protect your revenue or face costly recoupments.

The key is preparation. With the right response plan in place, you can reduce your financial exposure, minimize disruptions, and even improve the odds of overturning unfavorable findings.

Join healthcare attorney Amanda Waesch, Esq. for a step-by-step session on building a solid payer audit response strategy. In this practical, 60-minute training, Amanda will break down exactly how to handle audit notices, when to involve counsel, and what mistakes to avoid. You’ll leave equipped with proven tactics to manage payer audits confidently and compliantly.

What You’ll Learn

  • Which audit requests are mandatory vs. optional
  • When and how to request deadline extensions
  • Differences between payer audits and payer investigations—and how to respond to each
  • What you can (and cannot) do with documentation before submission
  • Situations that require involving legal counsel
  • Key staff to include (and exclude) from your audit response plan
  • How to challenge payer recoupment notices and pursue appeals
  • Options for shifting in-person audits to virtual
  • Practical strategies to strengthen your audit readiness year-round

Why Attend

Payer audits are inevitable, but financial losses don’t have to be. With Amanda’s proven strategies, you’ll know how to:

  • Respond effectively to audit notices
  • Protect your practice from unnecessary recoupments
  • Reduce risk of fines and penalties
  • Maintain compliance without being blindsided by investigators

Don’t wait until an audit letter lands on your desk. Get your audit response plan in place now.

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Speaker Detail

Amanda Waesch, Esq.

Amanda Waesch is a nationally recognized healthcare attorney with extensive experience helping providers navigate compliance, employment law, and healthcare litigation. She advises practices, hospitals, and physician groups on a wide range of operational and regulatory issues, including fraud and abuse compliance, employment agreements, non-compete and severance contracts, and policy development. Known for her practical, plain-English approach, Amanda has guided countless healthcare leaders through complex compliance mandates, helping them avoid violations while protecting revenue and staff. She regularly speaks to healthcare organizations nationwide and is trusted for turning complex regulations into actionable, real-world strategies.

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